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| LUNCHEON SPEAKER |
THE SIGNIFICANCE OF LEADERSHIP: DARRYL G. THORNTON, DALLAS, TX |
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| PLENARY SESSION |
BEHAVIOR-BASED INTERVIEWING: KENNETH JOHNSON |
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| PLENARY SESSION |
CHAPTER MANAGEMENT INFORMATION: MICHAEL BAKER AND TROY GARDNER |
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| PLENARY SESSION |
OUTREACH INITIATIVES: CHERYL MITCHELL AND LYNNETTE SERRANO |
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| PLENARY SESSION |
RECRUITING AND RETENTION: DEDEDRICK RIVERS AND ROBERT FENN |
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| PLENARY SESSION |
FUNDRAISING: STUART BESSER, ATTORNY, OGC |
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| PLENARY SESSION |
THE SSA-45 AND IVOL PROCESS: ARANA PETTYJOHN, HR OCO |
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| LUNCHEON SPEAKER |
MASTERING THE ART OF SELF-PROMOTION: VERON WILLIAMS |
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| Other Information |
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